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Terms of Service

Welcome to cherryboots.com, operated by Hong Kong Hengan Co., Limited. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before making a purchase. If you do not agree with any part of these Terms, you must not use this website.

1. General Terms

  • Eligibility: You must be at least 18 years old or have legal guardian consent to use this website.
  • Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and all activities under it.
  • Prohibited Use: You may not use this site for illegal purposes, fraud, or any activity that disrupts its operation.

2. Order Acceptance & Payment

  • Order Confirmation: Your order is an offer to purchase, which we may accept or decline at our discretion.
  • Pricing & Errors: We reserve the right to correct pricing errors, even after an order is placed.
  • Payment Methods: We accept major credit/debit cards, PayPal, and other designated payment gateways.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1–3 business days.
  • Delivery Delays: Hong Kong Hengan Co., Limited is not liable for delays caused by carriers, customs, or unforeseen circumstances.

4. Returns & Refunds

14-Day Money-Back Guarantee

  • You may return unworn, undamaged items in original packaging within 14 days of delivery for a full refund.
  • Proof of purchase (order number) is required.

Refund Processing Time

  • Refunds typically take at least 14 business days to process after we receive the returned item.
  • PayPal refunds may take 14 days or longer; in some regions, PayPal policies require up to 30 days.

Non-Refundable Items

  • Final sale items, used or damaged products (unless defective), and items returned without authorization.

Return Shipping Costs

  • Customers are responsible for return shipping fees unless the return is due to our error (e.g., wrong item shipped).

5. Intellectual Property

  • All content on cherryboots.com (logos, text, images) is owned by Hong Kong Hengan Co., Limited and protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our materials is prohibited.

6. Limitation of Liability

  • Hong Kong Hengan Co., Limited is not liable for:
  • Indirect, incidental, or consequential damages from product use or website access.
  • Errors in product descriptions, pricing, or availability.

7. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of Hong Kong.
  • Any disputes shall be resolved through arbitration in Hong Kong, waiving the right to a jury trial or class action.

8. Changes to Terms

  • We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of changes.

9. Contact Us

For questions regarding these Terms, please contact:
Email: info@cherryboots.com

By using cherryboots.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Hong Kong Hengan Co., Limited.