What are you looking for?
Search
Privacy Policy
1. Introduction
Welcome to Hong Kong Hengan Co., Limited (“we,” “us,” or “our”). We operate the website cherryboots.com (the “Site”), an e-commerce platform specializing in footwear. Your privacy is important to us, and we are committed to protecting your personal data in compliance with applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
Personal Information
- Contact Details: Name, email address, phone number, shipping/billing address.
- Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store full card numbers).
- Account Data: Username, password, purchase history, preferences (if you create an account).
- Communications: Records of customer service inquiries, feedback, or survey responses.
Non-Personal Information
- Device/Usage Data: IP address, browser type, operating system, pages viewed, referral URLs, and browsing behavior (collected via cookies and analytics tools).
- Cookies: We use cookies to enhance user experience, analyze trends, and track Site interactions. You may disable cookies in your browser settings, but this may limit functionality.
3. How We Use Your Information
We process your data for the following purposes:
- Order Fulfillment: To process purchases, deliver products, and provide invoices.
- Customer Support: To respond to inquiries, returns, or complaints.
- Marketing: To send promotional emails (with your consent) about new products, discounts, or updates. You may opt out anytime.
- Site Improvement: To analyze user behavior, optimize performance, and personalize content.
- Legal Compliance: To comply with tax, fraud prevention, or other regulatory obligations.
4. Sharing of Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, UPS), and IT/analytics vendors.
- Legal Authorities: If required by law (e.g., court orders, fraud investigations).
- Business Transfers: In case of mergers, acquisitions, or asset sales, user data may be transferred under confidentiality agreements.
5. Data Security
We implement industry-standard measures (SSL encryption, firewalls, access controls) to protect your data. However, no online transmission is 100% secure. Please safeguard your account credentials and notify us immediately at info@cherryboots.com if you suspect unauthorized access.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing (e.g., opt out of marketing emails).
- Request a copy of your data in a portable format.
- Withdraw consent (where applicable).
To exercise these rights, contact us at info@cherryboots.com. We may verify your identity before fulfilling requests.
7. International Data Transfers
If you are outside our operating country, your data may be transferred to and processed in jurisdictions with different privacy laws. We ensure such transfers comply with legal safeguards (e.g., EU Standard Contractual Clauses).
8. Children’s Privacy
Our Site is not intended for users under 16. We do not knowingly collect children’s data. If you believe a minor has provided information, contact us for deletion.
9. Third-Party Links
Our Site may link to external websites (e.g., social media, blogs). We are not responsible for their privacy practices. Review their policies before sharing data.
10. Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
11. Contact Us
For questions or requests regarding this Privacy Policy, email us at info@cherryboots.com or mail to:
Hong Kong Hengan Co., Limited
RM.517, NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, HONG KONG
Thank you for trusting CherryBoots.com with your privacy.